Machine Learning Engineer
Location: Remote, UK-based
Start date: ASAP
Hours: Full time preferred. Flexible working hours
Reports to: Software Lead
Salary: Competitive
To apply, please email your CV and covering letter to team@anya.health
About Anya:
Anya is an award-winning digital health start-up using pioneering artificial intelligence and 3D technology to support people through challenges of every life stage (including fertility, pregnancy, parenting, and menopause) by providing healthcare expertise and empathetic companionship 24/7.
Our award-winning Anya app offers:
- AI-powered virtual companion chatbot, leveraging 1-2-1 human expert support, to provide expertise and companionship 24/7
- Personalised content and programme based on unique health journeys.
- 1-2-1 video consultations with leading healthcare specialists
- Virtual communities for peer-to-peer support, expert webinars, and virtual specialist drop-ins
We are a tight-knit and dynamic team made up of talented and passionate people. We have experience in Oscar / BAFTA award-winning visual effects, parenting and reproductive healthcare support, and pioneering machine learning and software R&D backed by Google and the UK government. We all work remotely but connect almost daily. We are passionate in what we are achieving and the positive impacts we are making.
We are at a very exciting time! We are proudly supporting families from over 100 countries and are accredited by the NHS to support over 5m UK population. We have been awarded SBRI Healthcare funding to tackle health inequalities in maternity care amongst the most socially-economically disadvantaged populations across the UK. We are expanding our AI-powered 24/7 support from pregnancy and parenting to new life stages including fertility and menopause in 2024. Our positive impacts have been featured in +100 press articles and interviews including the BBC News and Sky News .
About the role:
We are looking for a Machine Learning Engineer who will lead the design, research, and development of our award-winning Anya AI conversational chatbot and technology. This role can be fast-tracked to be Machine Learning (ML) lead.
As Machine Learning Engineer, you will:
- Take ownership of the maintenance and QA of our parenting chatbot Anya and the Natural Language Processing (NLP) pipelines around it in a production environment
- Lead the development of our brand new conversational agents as we expand onto other female health verticals (e.g. menopause and fertility)
- Liaise with our clinical team to ensure the safety of our users, as well as highest quality algorithm predictions
- Understand ML pipelines and lead the scoping, development, and deployment of ML projects
- Lead the company’s AI R&D to leverage cutting-edge research and incorporate emerging technologies into Anya’s NLP and conversational AI solutions.
- Generate dashboards and utilise analytics to improve the performance of Anya’s ML’s algorithms and user experience of the conversational agent
- Understand machine learning models within the context of product requirements, always aspiring to improve the user’s in-app experience whilst maintaining the highest level of clinical safety
- Work closely with the product manager in an Agile development environment including sprint planning, user story prioritisation, task estimation, sprint implementation, and sprint review
- Implement new software features, maintaining existing software, and write clean, scalable, and robust code
- Produce clear and accurate technical documentation
- Support with R&D grant writing, bid writing, ideally paper writing
- Grow the AI team as the company expands
Role requirements:
Who we are looking for:
- 4+ years industry experience in developing ML models and maintaining them in a production environment
- Solid understanding of machine learning concepts and algorithms, including supervised and unsupervised learning, deep learning, and reinforcement learning
- Solid understanding of NLP concepts and techniques (word embeddings, sentiment identification, sequence-to-sequence models, and attention mechanism, transformer technologies etc), as well as industry experience in having deployed NLP pipelines to production
- Excellent coding and software development skills. Must have solid experience using Python, including data science libraries (scikit-learn, Pandas, NumPy, etc.) and deep learning frameworks (TensorFlow, Pytorch etc)
- Experience with Gemini, ChatGPT or any other LLM implementations, as well as understanding of prompt engineering
- Proven history of conducting research in machine learning, demonstrated through publications or research projects.
- Understand the structure of a modern ML team and how to build it ground up, recruit talent, and lead the ML team
- Passion for making ethical and clinically safe AI algorithms
- Excellent communication skills to key stakeholders and external audience
- BSc, MSc, or PhD degree in Computer Science, Data Science, Machine Learning, or similar experience working in industry
Desirable:
- Experience with virtual agent platforms such as IBM Watson or DialogFlow
- Basic front and back-end programming experience
- Proven experience in GIT, Bitbucket and software source code control, merging, and integration
- Proven experience in CI environments, unit testing, automatic testing, and in Test-Driven Development
- Proficient in data structure, algorithms, software design patterns/principles, and Object-Oriented Design
- Team leading experience
- Experience in the Health Tech or Digital Health sector
- Experience in conducting user research, user focus groups, expert workshops and requirement gathering
- Proven ability and experience to work in start-up, small/dynamic teams, and fast-paced environment with little direction and quick decision making
What the role offers:
- Flexible working: at Anya we take pride of supporting work-life balance and family commitments, most of our team are working parents.
- Competitive salary
- 25 days annual leave + UK bank holidays
- Up to 4% employer pension contribution
- Company laptop
- Enhanced parental leave
- Learning & development funding and support
- Free access to Anya Premium, and our expert webinars (for yourself and your friends, families)
Why Join Anya?
Anya is a young and exciting start-up powered by innovation and empathy. Every day is different, and the team is made up of incredibly passionate and creative people who can keep up with our exciting developments. We know that none of this would be possible without our team, and we work to build a culture that is open, flexible, and nurturing. We offer a work environment that truly values diversity, where people can develop their interests, where no input is too inexperienced, and where workers can work to the schedules that suit their lives and passions best.
This is an incredible opportunity to join a mission-driven, dynamic, fast-growing team of talented and passionate individuals from around the world that is having a massively positive impact on the lives of our users.
Please send any questions related to this role to team@anya.health
We will be interviewing throughout and may close the application early, so please do not delay if you think you can play a part in the success of Anya.
No recruiters, agencies or freelancers, please.
